Your Vancouver Island IT Partner Since 2003
Your technology decisions affect how your people work, what your organization spends and what you can take on next. We get to know those priorities alongside your systems, so our recommendations fit the way you operate.
Since 2003, Intraworks has managed IT for Vancouver Island businesses, care facilities, non-profits and First Nations organizations. Some clients have worked with us for more than two decades. We help them manage their technology, support their staff and plan for equipment replacements, renewals and changes.
We’re based in Nanaimo, where we also own and operate a data centre. You have a local team to talk through your options, explain recommendations and keep working with you as your needs change.
Network Monitoring
A slow connection can affect an entire workday. We monitor your network around the clock for performance issues, outages and unusual activity, then investigate what needs attention with your systems and operations in mind.
Cybersecurity & Security Audits
Security needs another look when software changes, employees move into different roles or older systems lose support. We review the gaps, explain which ones need attention first and help you work through the next steps.
Managed IT & Helpdesk
We get to know the software your team depends on, the equipment due for replacement and the suppliers involved. That context helps us handle today’s questions and prepare for the decisions coming next, with patient guidance when someone needs a hand.
Business Email
Shared inboxes, staff changes and calendars that everyone depends on need ongoing attention. We manage your email setup as your team changes and help you decide when another approach would fit better.
Network Installation Services
An office move involves plenty of decisions before the first desk arrives. We plan your network around the space, equipment and people using it, whether you’re moving, renovating or making room for a growing team.
Backups & Disaster Recovery
Knowing your files are backed up is a starting point. We also help you consider which systems your organization depends on, what needs protecting and what getting back to work would involve after a disruption.
Some organizations need somewhere to house their own servers. Others need managed infrastructure or Canadian-hosted file sharing. We operate our own data centre in Nanaimo to support those needs.
We’ll talk through what you already have, where your data needs to live and what your team can manage. From there, we can explain which services fit, what our team handles and how the setup could change over time.
“The infrastructure is solid and dependable, but what really sets them apart is their team: friendly, knowledgeable, and always willing to go the extra mile.” — Brent Redberger, colocation client
Co-Location
Keep ownership of your servers while housing them in our Nanaimo data centre. We provide the rack space, connectivity, redundant power and monitoring around your equipment, with a local team available to discuss your infrastructure needs.
Managed Private Servers & HCIaaS
Your organization may need more server capacity without taking on more hardware to maintain. We provide managed private infrastructure and help you plan for the applications, performance and capacity your team needs.
Microsoft 365
Getting everyone an account is only part of the work. We help manage access and configure Microsoft 365 around how your team shares information and works together, with attention to security as your organization changes.
Groupshare
Your team needs to share files, and you need to know where those files are hosted. Groupshare provides file sharing and synchronization through our Canadian infrastructure, with support from the Intraworks team.
VEEAM Cloud Backup
The right backup setup depends on what you need to protect. We’ll discuss your systems and data, explain our Veeam cloud backup options and help you understand how they fit into your recovery plans.
What’s Coming Up for Your Organization?
An equipment replacement, a licence renewal or a change in office space can bring technology decisions with it. You may also have everyday frustrations that your team has been working around for too long.
Tell us how your organization works and what’s ahead. We’ll talk through your priorities, explain where we can help and see whether Intraworks is a good fit.